Return Policy

Return Policy 

For US residents, any claims for misprinted, damaged or defective items must be submitted within 14 days after the product has been purchased. 

Requirements 

• Orders may be returned within 14 days of the original purchase date
• Only new unused clothing can be exchanged.
• Original Shipping fees are not refunded or credited.  

We are not a huge business, so while we are happy to exchange misprinted, damaged or defective items, we are not able to cover shipping fees of items sent back to us. 

We will, however, cover the cost of sending out the replacement item(s) to you for US shipments only. Canadian and International shipments will be charged a shipping fee for the exchange. Please know that we don't send out return shipping labels and we do not refund shipping charges. Returns are subject to a restocking fee.

Items will not be eligible for a return or exchange if 

• The item was already exchanged previously 
• Item has been worn, washed, used, dried or stained in any way
• Items must be free of odors. 
• Item was marked as sale or clearance.
• Item was refused upon delivery.
• Item was a customized/personalized design.

The above policies are only valid for purchases made on pawfectmerch.com. Any purchases made on third-party sites such as Etsy or Amazon have their own return policies which are stated on their respected websites.

Shipping

To return your product, email us at support@pawfectmerch.com and send your item to: Pawfect Merch Returns: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.